Delete your HumanFlow account & data

What is deleted

• Your account — the login itself, your email address and your name.
• The text you submitted, and its results — all of it. Submitted text is currently kept while your account is open and deleted with it, so closing the account is what removes it. A 30-day automatic limit is being introduced; the privacy policy will say so on the day it starts and not before.
• Your saved app data — history, preferences and anything else tied to the account.

Timeframe

Requests are completed within 30 days. Your IP address is held for 48 hours regardless — it is used for rate limiting and expires on its own, so it is gone well before a deletion request is finished.

Some records may be retained afterwards only where the law requires it — an invoice, for instance, is a tax record we are obliged to keep and cannot delete on request. That is the only category that survives, and it holds no text you submitted.

Take a copy first, if you want one

Deletion is irreversible and we cannot restore an account afterwards, so if there is anything in your history you would want later, export it before you start. You have the right to a copy of your data, free of charge, within 30 days — how to ask is on the GDPR and DPDP pages, which apply wherever you are rather than only in Europe or India.

Deleting is not the same as cancelling

These are separate actions and people reach for the wrong one. Cancelling stops the next charge and leaves your account and your history in place — you keep access until the end of the period you have already paid for. Deleting removes the account itself and cannot be undone. If what you want is to stop paying, cancel from your account and read the refund policy first; if you are within 14 days of a first payment, that page says you can have the money back.