Questions about any of this
Write to support@humanflow.pro. For how we source and correct what we publish — a separate question from how we handle your data — see our editorial policy and the corrections log.
Legal & data
All 14 policies, grouped by what you are actually trying to do. If you are here to delete your data, the direct route is delete your account — you do not need to read anything else first.
Using HumanFlow
What you agree to, what you may do with the service, and what happens to money.
- Terms of Service — The contract between you and Lacewing Technologies.
- Acceptable Use Policy — What the tool may and may not be used for, including academic contexts.
- Refund Policy — When a payment is refundable and how to ask.
- AI Disclosure — Where AI is used in this product and in what we publish.
- Copyright & takedown — Who owns the text you put in and get out, and how to report infringement.
Your data
What we collect, who processes it, and how to get it back or delete it.
- Privacy Policy — What is collected, why, and how long it is kept.
- Cookie Policy — Every cookie set, what it does, and how to refuse it.
- Subprocessors — The named third parties that process data on our behalf.
- Delete your account — The route to erasure, and what happens to your history.
Rights by jurisdiction
The same underlying rights, written to the regime that applies to you.
- GDPR & your data rights — EU and UK: access, rectification, erasure, portability, objection.
- DPDP notice (India) — Notice and grievance redressal under India's Digital Personal Data Protection Act.
- California privacy rights — Know, delete, correct, and opt out of sale or sharing.
How the service is run
Commitments about the system itself rather than about the contract.
- Security — How data is protected in transit and at rest, and how to report a vulnerability.
- Accessibility statement — The standard we hold the interface to, and the known gaps.