Help centre
15 articles covering what people actually ask. Where an article touches a policy — refunds, deletion, privacy — it links the legal page, and the legal page is the authority if the two ever disagree.
Not here? support@humanflow.pro reaches a person.
Getting started
What the tool does and how to use it.
- What HumanFlow does
It rewrites AI-drafted text so it reads like a person wrote it, and scores text sentence by sentence for AI detection.
- Running your first rewrite
Paste a draft, pick a tone, run it — then read the output against the original rather than accepting it wholesale.
- Reading a detection result
Each sentence is marked human, AI, or mixed. Treat it as a prompt to look at specific lines, not as a verdict.
Plans and limits
Word allowances, resets and choosing a tier.
- Word limits explained
There are two separate limits — how many words a month, and how many in one go — and the second is the one people hit first.
- What counts as a word
Words are counted by whitespace on the text you submit. Only text you actually process is deducted.
- When your allowance resets
Monthly allowances reset at the start of each calendar month in UTC, and unused words do not carry over.
- Choosing a plan
Work out your per-document length first — the per-scan cap decides more than the monthly total for most people.
Tones and output
Controlling how a rewrite reads.
- The three tones
Natural, Casual, Professional — three tones that behave predictably, rather than nine that need trial and error.
- Why the same text gives different results
Rewriting is not deterministic, so running the same passage twice produces different output. That is expected.
Billing
Payments, cancelling and refunds.
- Payments and billing status
Card payments are not live yet. Plans are published, but nothing takes money and no subscription is charged.
- Cancelling a plan
Cancel from your account at any time. You keep access until the end of the period you have paid for.
- Refunds
Full refund within 14 days of a first payment, for any reason. Unintended renewals are refundable within 14 days too.
Privacy and data
What happens to your text and your account.
- What happens to the text you paste
It is processed to produce your result and we do not sell your personal data. The free browser tools never send text anywhere at all.
- Deleting your account
Request deletion from the account deletion page. Requests complete within 30 days; some records are kept only where the law requires.
Developers
API and MCP access.
- API and MCP access
Both are in private beta. There is no public endpoint and the MCP connector does not accept connections yet.